Contact IPTV Smart Guide
Streaming, Smart TV and device setup support for Germany and Europe viewers
WhatsApp Support
Send your device model, application name, internet connection type and a short description of the problem. You can also request the free 24-hour test first.
- Free 24-hour test request
- Smart TV setup assistance
- Fire TV and Android box configuration
- Wi-Fi and buffering checks
- Plan and payment questions in euros
Telegram
Use Telegram for general questions, setup guidance and website updates.
- Setup questions
- Device compatibility
- Troubleshooting guidance
- Website updates
Information to Send Us
Device
- TV or streaming-device model
- Operating system or model year
- Connection type: Ethernet or Wi-Fi
Application
- App name and version
- Error message or screenshot
- Whether other apps work normally
Connection
- Internet provider
- Approximate speed
- Whether the issue affects every device