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WhatsApp Support

Send your device model, application name, internet connection type and a short description of the problem.

  • Smart TV setup assistance
  • Streaming-device configuration
  • Wi-Fi and buffering checks
  • Plan and payment questions
Message on WhatsApp
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Telegram

Use Telegram for general questions, setup guidance and website updates.

  • Setup questions
  • Device compatibility
  • Troubleshooting guidance
  • Website updates
Open Telegram

Information to Send Us

Device

  • TV or streaming-device model
  • Operating system or model year
  • Connection type: Ethernet or Wi-Fi

Application

  • App name and version
  • Error message or screenshot
  • Whether other apps work normally

Connection

  • Internet provider
  • Approximate speed
  • Whether the issue affects every device